Vinod Mani

Solution Architect | Business Analyst | Consultant

: /vinodmanibss

About Me

  • Seasoned Telecom BSS Consultant with a proven track record in driving digital transformation and delivering innovative solutions.
  • Skilled in leading complex projects, engaging with C-suite executives, and leveraging data analytics to optimize operations.
  • Deep expertise in OSS/BSS systems, industry standards (eTOM, SID, TM Forum), and emerging technologies like cloud, AI, and IoT.
  • A strong communicator and collaborator, adept at building strong client relationships and delivering exceptional results.
  • Proven ability to conduct quantitative and qualitative analyses to identify and solve complex business challenges.
  • Passionate about leveraging technology to improve customer experience and drive business growth.

Work Experience

Senior Manager - Business Analyst
- Object Technology Solutions India Pvt.Ltd (OTSI)
  • Product Owner:
  • Product owner for Managed Services Platform in BSS stack.
  • Defined product vision and prioritized the backlog in collaboration with Product Managers, refining it to include must-haves, market differentiators, and customer requirements.
  • Client Engagement:
  • Collaborated closely with customer teams to design and document business process flows, workflows, and use cases, facilitating a clear understanding of requirements for development teams.
  • Platform Design and Development:
  • Lead the design and development of a Managed Services Platform for delivering Triple-Play services over a FTTH network. that integrates with CRM, Billing, Provisioning, Order Management, inventory, Service Assurance and Product & Service Catalog modules.
  • Adhere to TMForum best practices, eToM business frameworks, and ODA principles.
  • Strategic Collaboration and Presales Support:
  • Partner with sales, practice, and delivery leaders to drive organizational strategic initiatives within the Telecom domain.
  • Develop case studies and use cases aligned with annual business objectives.
  • Provide domain expertise to support sales and presales teams in responding to RFPs, SoW, Effort, Plan, Timeline, Work Breakdown Structure, & Delivery Process.
May 2023 - Present
Hyderabad, India
Senior Consultant
- INFUSE CONSULTING
  • Service Delivery and Project Management:
  • Managed service delivery and project operations for telecommunication clients including Inmarsat and Vodafone.
  • Oversaw test automation projects, providing expert consultancy to develop and manage automation frameworks tailored to client products.
  • Project Accountability:
  • Responsible for planning project deliverables and milestones, and preparing and presenting key documentation such as Statements of Work (SoW), Change Requests (CR), Project Initiation Documents (PID), and progress reports.
  • Release Management:
  • Served as Release Manager, overseeing the version control and release of various partner products within network environments, specifically for Vodafone Oman's greenfield telecom projects.
  • Solution Architecture and Process and Quality Assurance Management:
  • Developed and managed processes in Jira, with documentation on Confluence.
  • Oversaw the vendor's software quality assurance, change management, and CI/CD processes, ensuring the effective planning and delivery of defect fixes for seamless and successful testing.
August 2021 - January 2023
Chennai, India
Technical Manager
- KONEXIONS INC.
  • Customer Escalation Management:
  • Addressed customer escalations and managed service delivery activities, including handling risks, issues, and action items.
  • Led a team of Solution Architects and Integrators, coordinating efforts across onshore and offshore partners.
  • Solution Architecture and Design:
  • Accountable for the end-to-end delivery of customer solution architecture and infrastructure design, ensuring alignment with client requirements and expectations.
  • Opportunity Identification:
  • Identified and pursued project opportunities to address service gaps, process inefficiencies, or emerging service requirements. Developed comprehensive business cases for new initiatives to drive growth and improvement.
June 2019 - November 2020
Seattle, WA, USA
Engineer V - Svcs Software
- ERICSSON INC.
  • Solution Design, Development and Integration:
  • Analyzed, designed, and developed commercially viable end-to-end technical solutions in areas such as 5G, IoT, Automation, and Cloud Computing, tailored to meet customer needs and capitalize on technology opportunities.
  • Technical Offerings and Proposals:
  • Translated customer requirements and technology trends into detailed technical offerings, solutions, and proposals, ensuring profitability and alignment with client objectives.
  • Project and Team Management:
  • Managed and led teams of Integration Engineers, guiding them to deliver projects on schedule and according to agreed milestones.
October 2012 - April 2019
Bellevue, WA, USA
Charging System Architect
- DATABASEVILLE LLC
  • Solution Integration and Implementation:
  • Performed software patch installations and addressed package installation issues on the CS5.0 SDP node.
  • Managed other implementations to ensure system stability and functionality.
  • Product and Solution Testing:
  • Conducted comprehensive customer product testing, identified and resolved issues encountered during testing phases, and ensured the system met quality standards.
  • Migration and Support:
  • Oversaw the rollout of plan migrations in accordance with the First of Agreement with customers. Provided technical support during the post-migration phase for CS5.0 SDP, addressing any challenges and ensuring continued system performance.
September 2011 - October 2012
Dallas, TX, USA
Senior Charging Consultant
- DIGICEL
  • Integration Leadership:
  • Led the SI team in integrating Charging System (CS) nodes into core network nodes and OSS systems, ensuring seamless connectivity and functionality.
  • Technical Analysis and Consulting:
  • Provided in-depth technical analysis and detailed scope for expansions, dimensioning, and project commissioning as a contracted Solution Architecture Consultant.
  • Technical Support:
  • Managed technical support and 24/7 on-call services for CCN, SDP, and AIR, along with overseeing Operation & Maintenance (O&M) to ensure system reliability and performance.
  • Mentorship and Training:
  • Mentored Haitian/French engineers and facilitated their training on CS nodes as part of the expat-to-local handover agreement.
July 2009 - July 2011
Port-au-Prince, Haiti

Education

Bachelor of Engineering (Electrical and Electronics Engineering)
1997 - 2001
SRM Engineering College (University of Madras)
Post Graduate Certificate (Communication and Real Time Electronic Systems)
2002 - 2003
University of Bradford

Projects

Vodafone, Oman - Green Field Operator
  • Test Automation using Selenium Framework
T-Mobile, USA - Digital Transformation (Universe 2.0)

Certifications

SAFe(r) 4 Certified Scrum Master

Awards

Recognition for rebuilding of the charging system network
  • Following the 2010 earthquake in Haiti, received recognition from the Government of Haiti and the United Nations Stabilization Mission (MINUSTAH).