Work Experience

Associate Consultant
- HCL Technologies
  • Managing 16,000+ Windows servers (Azure/On-prem) for 600+ clients.
  • Azure and On-premises Active Directory
  • Provided Active Directory L2 & L3 support, FSMO Roles management, ADFS and DNS troubleshooting.
  • AD Replication troubleshooting
  • Experience in Cloud Migration (On-Prem to Azure Cloud).
  • Availability sets, Virtual Machine scale set (VMSS) - Microsoft Azure.
  • Azure Networks
  • Windows Operating system L2 & L3 support
  • Proficient in Azure Key Vault, Azure Storage
  • Experienced in Windows & SQL Clustering, VMware, and vulnerability remediation.
  • Proficient in Citrix Workspace Environment and Windows server patching using Ivanti Patching Tools.
2023 - Present
Bangalore, Karnataka
IT Analyst
- TATA Consultancy Services
  • Patched Windows servers using Ivanti Patch Tool.
  • Proficient in VM Build & Maintenance, Server & App Virtualization Technologies.
  • Configured alerts and handled standard changes in Windows Tower.
  • Conducted vulnerability remediation and server migration to Azure.
  • Experienced in DNS, Active Directory, Group Policy, and Cloudflare.
  • Configured and maintained Arcserve RHA Back up.
2018 - 2023
Field Support Engineer (EUC)
- Landmark Arabia
  • Maintained Servers (700+) across all Landmark retail stores.
  • Managed Active Directory accounts and Outlook/Exchange Server setup.
  • Troubleshooted network and server problems including Citrix-related issues.
  • Handled IT hardware inventory and maintenance.
  • Setup and maintained Data Center Servers, Warehouse Servers, and POS Devices.
2016 - 2018
Technical Support
- Mphasis India PVT LTD
  • Provided end-user computing support.
  • Resolved printers, workstations, and Outlook-related issues.
2014 - 2016

Education

Bachelor of Computer Application (BCA)
2010 - 2013
MG University, Kottayam

Certifications

Oracle Certified Infrastructure
  • 2018 Certified Architect Associate
Microsoft Certified Azure Administrator Associate
  • (AZ:104)
Certificate of Completion Microsoft Certified Azure Administrator
  • (AZ-103) LinkedIn
Certificate of Completion Azure: Understanding the Big Picture
  • (2019) LinkedIn
Certificate of Completion Azure Administration Essential Training
Certificate of Completion Azure for Architects Design a Migration Strategy
Certificate of Completion Azure Administration Manage Subscriptions and Resources
Certificate of Completion Azure Active Directory Basics

Awards

Appreciations
  • https://www.linkedin.com/feed/update/urn:li:activity:7037806596084666368/