Nikhil Agarwal

Senior Project Manager

About Me

  • Accomplished Agile Project Manager with 18+ years of experience delivering transformative projects across diverse industries, including healthcare, travel, retail, insurance, and automotive.
  • Certified in PMP, ITIL V3, CSM, and Generative AI from PMI(r), with expertise in cloud solutions, .NET development, eCommerce, microservices, and generative AI.
  • Proven leadership in managing international clients and adhering to industry standards.
  • Adept at driving innovation, optimizing IT infrastructure, and leveraging Agile methodologies to ensure excellence in program and project delivery.
  • An IIM Calcutta Executive Alumni, seeking leadership roles such as IT Head, VP IT, or Program Head in sectors like banking, FMCG, and NBFC.

Work Experience

Sr. Project Manager/Program Manager
- Excellon Software Pvt Ltd.
  • Managed high-profile accounts such as Bajaj Auto and Ather Energy, leading projects worth Rs50M+ in digital transformation and cloud migration to Azure, resulting in a 25% efficiency improvement and 30% cost reduction.
  • Spearheaded the development of Generative AI solutions for dealer stock optimization, improving inventory turnover by 30%.
  • Led ISO 27001 and SOC 2 audits, ensuring zero non-conformities and enhanced client trust.
  • Developed KPIs and optimized resource allocation using Zoho, saving Rs10M annually.
Sep 2023 - Present
Pune
Project Manager
- Excellon Software Pvt Ltd.
  • Managed high-profile accounts such as Bajaj Auto and Ather Energy, leading projects worth Rs50M+ in digital transformation and cloud migration to Azure, resulting in a 25% efficiency improvement and 30% cost reduction.
  • Spearheaded the development of Generative AI solutions for dealer stock optimization, improving inventory turnover by 30%.
  • Led ISO 27001 and SOC 2 audits, ensuring zero non-conformities and enhanced client trust.
  • Developed KPIs and optimized resource allocation using Zoho, saving Rs10M annually.
Sep 2019 - Aug 2023
Pune
Project Lead
- Fulcrum Worldwide
  • Directed projects such as the FINO Bank Cola Mobile App and the rater8 SAAS application, showcasing end-to-end project management and Agile delivery.
  • Inspired and led cross-functional teams, delivering high-impact IT solutions in banking and SaaS domains.
Aug 2014 - Sep 2019
Pune
Senior Analyst
- iServices India Pvt. Ltd
  • Delivered precise client requirement analysis and led the development of solutions for Banctec, UK, significantly improving productivity and quality through Agile facilitation.
Oct 2011 - Aug 2014
Noida
Senior Software Engineer
- Dell Services
  • Led the Max Healthcare Hospital Information System development and ensured high-quality project delivery, managing a team of 6.
Aug 2009 - Oct 2011
Noida

Education

Executive Program
2022 - 2023
Indian Institute of Management Kolkata
Master of Computer Applications (MCA)
2005 - 2005
U.P. Tech University, Lucknow
B.Sc. (PMC)
2002 - 2002
C.S.J.M. University, Kanpur
Intermediate (10+2)
1999 - 1999
U.P. Board
High School
1997 - 1997
U.P. Board

Projects

Bajaj Auto
  • Dealer Management System, Sales Companion App, eCommerce Platform
Ather Energy
  • AI-Powered Dealer Stock Optimization, Data Warehouse & Power BI Reporting
FINO Bank
  • Cola Mobile App
Generative AI Chatbot
  • Customer Support Solution for Bajaj Auto

Certifications

Project Management Professional (PMP)
Senior Management Program
  • Indian Institute of Management, Kolkata
2022 - 2023
Certified ScrumMaster (CSM)
ITIL V3 Foundation
Generative AI Overview for Project Managers
  • PMI(r)

Awards

Bronze Award
  • Dell Services
2011
Star Performer
  • BancTec Inc.
2012
Employee of the Month
  • Fulcrum Worldwide
2015
Extra Mile Performance Award
  • Excellon Software
Q1 2022-23
Multitasking Performance Award
  • Excellon Software
Q4 2023-24