Stark.ai
About Me
- To associate with an organization that provides me an opportunity to show my techno - proficient skills, to show my knowledge with the latest trends and to be a part of the team that works dynamically towards the growth of the organization.
Work Experience
Senior Systems Engineer
- Cognizant Technology Solutions
- Responsible for Administration, Monitoring and Maintaining software architecture's using Amazon Web Services (AWS).
- Creating ticket, updating issues in Service Now & Proactive Monitoring of Dashboards and Analyzing Website errors using AWS Cloudwatch.
- Monitoring jobs using AWS Batch.
- Test/Validation of the working of website post sprint updates.
- Validate files received to AWS S3 Buckets.
- Prepare management reports and Data Analysis for Project Metrics using (Excel) and presentations in (Powerpoint).
- Track and update issues in Jira (ITSM).
- Handling Major Incidents (P1/P2) if there are any issues on the website.
June 2016
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Present
Coimbatore
Projects
Victory Capital Management App Support
- Responsible for Administration, Monitoring and Maintaining software architecture's using Amazon Web Services (AWS).
- Creating ticket, updating issues in Service Now & Proactive Monitoring of Dashboards and Analyzing Website errors using AWS Cloudwatch.
- Monitoring jobs using AWS Batch.
- Test/Validation the working of website post sprint updates.
- Validate files received to AWS S3 Buckets.
- Prepare management reports and Data Analysis for Project Metrics using (Excel) and presentations in (Powerpoint).
- Track and update issues in Jira (ITSM).
- Handling Major Incidents (P1/P2) if there are any issues on the website.
September 2022
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June 2024
AssetServ General Motors App Support
- Responsible for providing Digital Asset management solution to Assetserv with Kayako Ticketing Tool and it's integrated with the vendor Nuxeo cloud platform.
- Providing three types of services like Platform as a Service (PaaS), Software as a Service (SaaS), Storage as a Service (STaaS).
- Providing L1 and L1.5 support, answering support queries via Phone, Email, Chat and Web from end user.
- Performing daily activities like Functional Testing on GM application (Upload, Download, Search, CSV Stamping, Links, Workspaces, Collections, Baskets, Page navigation features, Sort, Views) and preparing reports.
- Additionally providing support to various client applications like PepsiCo, MaryKay, Macmillan, Prudential.
April 2019
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August 2022
Reverse Mortgage Solutions Inc
- Reviewing all the Closing & Collateral docs like Final HUD -1, NOTE, Security Instrument and Itemization.
- Conducting HUD and GFE Review and ask them for corrections if required.
- Preparing Flip Checklist and Loan Audit Checklist with Appraisal/Title and other documents.
- Running Pred-protect and address validations/FHA Case Query and Fraud Reports.
- Reviewing IEAD, Final TIL, First Payment Letter, FHA and VA Docs.
- Reviewing Tax Cert, HOI, Master Policy, Flood Cert, Flood Insurance, Wind Insurance, Hurricane Insurance, Appraisal document of the property.
- Reviewing Title document for Proposed Insured, vesting of the property, lien Position, Taxes of Property, Easements, Chain of Title (To know the previous transactions), Requirement and Exception Sections, etc.
- Done UI Testing and Manual Testing a new application in my project.
July 2017
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March 2019
Ditech Financial LLC
- In Correspondence we will provide the document requested by the customer to the customer service team.
- Verifying the documents given by the attorney and borrower.
- Verifying signature on the document.
- Rejecting back the order to the document custody team for requesting more documents.
- If there are no errors, accept the order and complete the Correspondence
- Have to provide the document requested by the customer to the customer service team.
- Have to generate the pay off quote to the customer based on their requirements.
- Verifying Market value. Rejecting back the order to the Appraiser or Broker.
- Verifying signature on the document.
- If there are no errors, accept the order.
- Prepared the SOP for the process and in case update comes in have to verify and update that in the SOP.
- Clarifying the doubts to the team members.
- Need to update the Query tracker, update tracker and RCA tracker.
- Entering all the detail of Borrower for loan Application under the client tools.
- Billing the Order and Generating the Invoices.
June 2016
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June 2017
Certifications
Automation Testing Using Selenium & Manual Testing
- Completed certification in Automation Testing Using Selenium & Manual Testing and Core Java.
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