Professional with solid experience in international account management, multilingual client support, and development of tailored solutions for industrial clients.
Specialized in International Trade and Commercial Management, with a strong strategic mindset, analytical capabilities, and a client-centric approach focused on value creation and long-term relationships.
With 17 years of international living and working experience in the UK and France, I offer a deep understanding of diverse business cultures and communication styles.
This background enables me to adapt quickly, build trust across borders, and contribute effectively to global client relationships and cross-cultural negotiations.
Skills
Career Graph
Work Experience
Account Manager
- Grupo Boniquet Sparchim S.A.
Managed a portfolio of multinational industrial clients.
Developed commercial proposals tailored to each client's profile and specific needs.
Coordinated with stakeholders to ensure custom and on-time deliveries.
Monitored commercial performance indicators and proposed corrective actions.
2023
-
Present
Madrid
International Sales Representative
- Tapicerias Gancedo S.L.
Provided service and follow-up to international clients, including export documentation and logistics management.
Supported internal process improvements by coordinating with production and warehouse teams to reduce delivery times.
Collected post-sales feedback to identify areas for improvement in products and service.
2022
-
2023
Madrid
Inflight Supervisor
- Cityjet Ltd.
Led multicultural teams and resolved incidents with multilingual clients.
Coordinated with ground teams and ensured compliance with quality procedures.
2004
-
2020
Paris
Coordinator | Multimedia Programmer
- Grupo Garben S.L.
Supervised design and development teams for digital training content.
Ensured quality control and compliance with deliverables for institutional and private training projects.
1997
-
2000
Madrid
Education
Master's Degree in International Trade
2023
-
Madrid Chamber of Commerce and Rey Juan Carlos University
Sales Management Advanced Program
2021
-
ESIC Business & Marketing School
European Bachelor of International Commerce
2022
-
FEDE, Federation Europeenne des Ecoles
Specialist Technician in Electronics
Technician in Communication and Networks
Technician in Multimedia and 3D
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