About Me

  • Having 7 years of overall experience in core Banking Operations Tax payment and account and Payment Reconciliation.
  • Responsible to handle the telephone queries with clients and agencies.
  • Strong knowledge in the usage of applications CIB, Finacle, MS- Excel, Office.

Work Experience

Deputy Manager
- ICICI BANK PVT LTD
  • Following up with relationship managers of respective branches and agencies.
  • Corporate client's and domestic queries handling.
  • Preparing daily, weekly, fortnightly and monthly MIS and submitted to senior management.
  • Performing onboarding KYC review of US Corporate clients.
  • Gathering basic KYC information and documentation through internal & publicly available resources.
  • Scrutiny of physical documents received for Auto Debit registration, modification, cancellation & updating details in the system accordingly.
  • Knowledge of Microsoft Office products -- Excel, Word, etc.
  • Monitoring of client information, including client work status and client contact details.
  • Imparting training to both the new and existing team members.
October 2016 - September 2023
Hyderabad
Assistant Manager in Payment processing operation DSB Account Reconciliation
- ICICI BANK PVT LTD
  • Handling and making decisions regarding daily activities relating to the reconciliation of collection accounts under cash management services.
  • Monitoring and reconciling accounts maintained under DSB (doorstep banking).
  • Transaction processing and MIS preparation.
  • Responsible for Bank Way transactions.
  • Reviewing and reconciling NEFT and RTGS.
  • Reconciliation of NEFT-based APBS (Aadhar-based payment System) account.
  • Handling general ledger and cash transactions and following up with relationship managers of respective branches and Vendors.
  • Process items adhering to procedures and cut-off times.
  • Assist the team in the day-to-day operations.
  • Liaise with the sending location in case of any clarification.
  • Communicate to the team all process-related clarifications received from the sending location.
  • Collate data regarding process issues and communicate the same to the Manager.
  • Ensure that all self-assessment reports and backup papers are signed by the responsible person after checking and the report is countersigned by the Team Manager.
  • Maintain a record of all the relevant changes in procedural aspects Collate data regarding changes to the KOP and communicate the same to the Manager.
  • Ensure training of new recruits as per the Training Module.
  • Ensure proper backups are created within the department.
  • Download bank statement(s) daily for various currencies.
  • Review and process Daily Bank Statements.
  • Research any items that have no remittance information.
  • Contact clients by email & phone to request payment information.
  • Reach out to other teams to see if payments belong to their entities.
  • Data entry of bank statement payment details.
  • Process payment into company Accounts Receivable systems.
  • Update deposit tracking spreadsheet.
  • Ensure that all details are updated daily & are accurate.
  • Month End Adjustments & Reconciliations and Managing a collection portfolio of clients.
  • Liaison with sales and other teams to collect payment on invoices.
  • Reconciliation of Bank statements, Debtor and creditor reconciliation, Vendor reconciliation.
  • Helping accounting team with AR reports for month end.
  • Assist with special project.
  • Having sound Knowledge in Internal Audit for all SOX samples compliance checks, and internal audits for project management.
  • Carry out all the EOD functions as per checklists and maintain the relevant records.
May 2018 - May 2023
Hyderabad
Senior Officer in Govt. Business Tax Team and Reconciliation Team
- ICICI BANK PVT LTD
  • Tax collection via online mode {Central Board of Direct Tax (CBDT) and Central Board of Excise and Custom (CBEC)} T+1 & T+3 basis.
  • OLTAS (online direct tax accounting system) is a Challan MIS submitted to CBDT Authorities as a soft copy through NSDL for CBDT transactions.
  • OLITAS (online indirect tax accounting system) is an MIS submitted to CBEC Authorities as a soft copy for Central Excise/Service Tax transactions through NSDL.
  • PAN & TAN validation Logon to the NSDL website and select the option Challan no/ITNS 281Tan inquiry and Challan no/INTS 280, 282,283 PAN enquiry44AB clients (In case the taxpayer is a corporate client and submit his Challan for processing system should not allow entering the PAN).
  • Knowledge of banking operations, products, and applications like Finacle, IPS, and E-Kuber.
  • Handling ICICI Bank GST Mandate and Central Tax Mandates Reconciliation & Reporting to respective RBI.
  • Hands-on experience in Tax Payment (Excise duty, VAT, Direct Tax) and custom Duty Requests for Corporate and government clients.
  • Coordinate with the branches/commercial banking groups/other departments and operation units and clients for tax-related issues to ensure a speedy resolution.
  • Interacting with the process team to prepare Job cards & daily checklists for handling Tax-related activities smoothly.
  • END to END Monitoring of Tax Collection Accounts & Providing Ageing details to Central Reconciliation Team.
  • Handling Audit-related queries - Concurrent and internal Audits.
  • Coordinate with the business team for vendor requirements and price fixing.
October 2016 - May 2018
Hyderabad

Education

Bachelor of Technology
August 2009 - May 2013
Jawaharlal Nehru Technological University

Certifications

Certified in IT audit complete course
  • Online course completed on Udemy.
June 7, 2023 -
Certified in Bookkeeping in Quick Books online Accounting
  • Online course completed on Udemy.
January 19, 2024 -

Awards

Best Performer in Customer Smart
  • Awarded at ICICI Bank Ltd.
2018
Appreciation for Quick Query Resolution
  • Received appreciation from relationship managers for solving queries quickly in ICICI Bank Ltd.
Promotion to Deputy Manager
  • Promoted from Assistant Manager in April 2023.