Aditi Nandi

Business Technology Solutions Associate

: https://www.linkedin.com/in/aditinandi/

About Me

  • Results-driven Business Technology Solutions Associate with proven ability to resolve customer queries, optimize internal processes, and improve overall operational efficiency. Experienced in data analysis, automation, and client relationship management, with a solid background in data-driven decision making.

Work Experience

Business Technology Solutions Associate
- ZS Associates
  • Resolved 1,000+ customer queries with high accuracy and efficiency.
  • Managed resources for the successful implementation of problem-solving initiatives.
  • Analyzed data to identify opportunities and inform strategic decisions.
  • Improved freshers and juniors' performance in SQL, Snowflake, and business processes through two development programs.
  • Optimized internal database systems for quick access and accurate record-keeping.
  • Reduced validation time by 97% through automated Snowflake SQL dashboards.
  • Created three data-driven dashboards and reports to support decision-making.
  • Addressed 18 frontend (MicroStrategy) and backend (SQL, Snowflake) bugs during production validations.
  • Conducted 300+ backend and 100+ frontend data quality checks weekly to ensure system reliability.
  • Strengthened client relationships through regular project review meetings and future planning discussions.
  • Automated Excel-based client usage reports in MicroStrategy, saving six hours weekly.
  • Managed app access for 1,400 employees.
  • Led audits that identified six automation opportunities, improving operational efficiency without additional resources.
  • Analyzed 500+ customer feedback forms, launching two initiatives that enhanced service delivery and user satisfaction.
  • Developed Python scripts that automated reporting, reducing reporting time by 15 hours monthly and improving accuracy.
2022 - Present
Pune, MH
Data Analyst Intern
- Mahindra First Choice
  • Supported senior data analysts in complex data projects, gaining valuable hands-on experience in data science.
  • Participated in weekly team meetings, offering data-driven recommendations for process improvements.
  • Utilised tools and programs to extract data required for projects, enhancing speedy outcomes.
  • Presented and submitted reports with data, producing summaries and flowcharts to enhance presentations.
  • Analysed large datasets using SQL and Python, extracting valuable insights to support strategic decision-making.
2021 - 2021
Hyderabad, TS

Education

Bachelor of Technology, Computer Engineering
2018 - 2022
NMIMS MPSTME