Job descriptionRole & responsibilitiesA day in the life of an InfoscionAs part of the Infosys delivery team, your primary role would be to interface with the client for quality assurance, issue resolution and ensuring high customer satisfaction.You will understand requirements, create and review designs, validate the architecture and ensure high levels of service offerings to clients in the technology domain.You will participate in project estimation, provide inputs for solution delivery, conduct technical risk planning, perform code reviews and unit test plan reviews.You will lead and guide your teams towards developing optimized high quality code deliverables, continual knowledge management and adherence to the organizational guidelines and processes.You would be a key contributor to building efficient programs/ systems and if you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you!If you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you!Preferred candidate profilePrimary skills:Technology>Python,Technology->OpenSystem->Python - OpenSystemRole: Software Development - Other,Industry Type: IT Services & Consulting,Department: Engineering - Software & QA,Employment Type: Full Time, PermanentRole Category: Software DevelopmentEducationUG: B.Tech/B.E. in Any Specialization, B.Com in Any Specialization, B.Sc in Any SpecializationPG: MS/M.Sc(Science) in Any Specialization, MBA/PGDM in Any Specialization, M.Com in Any Specialization, MCA in Any Specialization, M.Tech in Any Specializationread moreKey Skills:DjangoPythonPandas

Job descriptionJob descriptionHiring for Azure Devops Engineer with experience range 5 years & aboveMandatory Skills: Azure devops , kubernetes , python , terraformEducation: BE/B.Tech/MCA/M.Tech/MSc./MSResponsibilitiesA day in the life of an InfoscionAs part of the Infosys consulting team, your primary role would be to actively aid the consulting team in different phases of the project including problem definition, effort estimation, diagnosis, solution generation and design and deploymentYou will explore the alternatives to the recommended solutions based on research that includes literature surveys, information available in public domains, vendor evaluation information, etc. and build POCsYou will create requirement specifications from the business needs, define the to-be-processes and detailed functional designs based on requirements.You will support configuring solution requirements on the products; understand if any issues, diagnose the root-cause of such issues, seek clarifications, and then identify and shortlist solution alternativesYou will also contribute to unit-level and organizational initiatives with an objective of providing high quality value adding solutions to customers. If you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you!Role: DevOps - Other,Industry Type: IT Services & Consulting,Department: Engineering - Software & QA,Employment Type: Full Time, PermanentRole Category: DevOpsEducationUG: B.Tech/B.E. in Any Specialization, BCA in Any Specialization, B.Sc in Any SpecializationPG: M.Tech in Any Specialization, MCA in Any Specialization, MS/M.Sc(Science) in Any Specializationread moreKey Skills:Azure DevopsKubernetesPythonTerraform

Job descriptionKindly mention "Applied for Kolkata" as the subject lineRole & responsibilities :Provide Voice support to International Clients.Handling Customer QueriesDelivering excellent customer serviceAdhering to communication standardsProblem SolvingPreferred candidate profile :Resource should have Excellent Communication SkillsResource should be flexible to work in night shifts.Freshers are eligible.1-2 years of experience in CSA domain are also eligible to apply provided that candidate have all the documents from previous organisation.Graduates are eligible to apply (No MBA/Civil/Mechanical/LLB)Undergraduates are eligible to apply(NO PURSUING CANDIDATES)Immediate Joiners requiredSeniority Level :Entry LevelPerks and benefits :Transportation FacilityMedical Health InsurancePermanent PositionNo Bonds or AgreementsDirect payrollOn the job trainingInterested Candidate can tag their CVs with the subject line "Kolkata CSA" Only relevant candidates will be contacted. (Freshers will be preferred)Role: Customer Retention - Voice / Blended,Industry Type: IT Services & Consulting,Department: Customer Success, Service & Operations,Employment Type: Full Time, PermanentRole Category: Voice / BlendedEducationUG: Graduation Not Requiredread moreKey Skills:US ProcessEnglishCustomer SupportBpo VoiceInternational Voice ProcessBlended ProcessCommunication SkillsCustomer ServiceCustomer CareVoice SupportInternational BPOUK Process

Job descriptionDevelop a comprehensive sales strategyProactively identify leads through various channelsBuild strong relationships with key decision-makersNegotiate and close sales deals with a focus on achieving sales targetsRequired Candidate profile- Fresher can apply.- Graduate / Undergraduate.- Should have good communication skills & two wheeler.- Immediate JoinerRole: Business Development Manager (BDM),Industry Type: BPM / BPO,Department: Sales & Business Development,Employment Type: Full Time, PermanentRole Category: BD / Pre SalesEducationUG: Graduation Not RequiredKey Skills:EnglishInbound ProcessBPOCustomer ServiceEmailCallingOutbound ProcessasapChat ProcessCSAOutboundCustomer SupportfresherCSEDomesticChatInternationalBPO HiringCcaBlended ProcessaCall Center OperationsCSRCceInboundEmail ProcessTSOcustomer

ResponsibilitiesOwns all technical aspects of software development for assigned applications.Participates in the design and development of systems and application programs.Functions as senior member of an agile team and helps drive consistent development practices – tools, common components, documentation.Identifies opportunities to adopt innovative technologies.Works closely with product owners on blueprints and planning of feature sets that impact multiple platforms and products.Works with product owners to prioritize features for ongoing sprints and managing a list of technical requirements based on industry trends, new technologies, known defects, issues.Performs various duties related to Quality Assurance, unit testing, integration testing, regression testing.Develops test models (e.g. testing conditions, test data requirements, expected results, test scripts, etc). Requirements:Bachelor’s or master’s degree in computer science, Computer Engineering, or a related technical discipline.5+ years of software development experience.Familiar with Agile or other rapid application development methods.Ability to effectively interpret technical and business objectives and challenges, and articulate solutions.Ability to think abstractly and deal with ambiguous/under-defined problems.Solid experience in test-driven development, unit testing, functional testing, system integration testing, regression testing, GUI testing, web service testing, browser compatibility testing. Must have proficiencies:Java, Spring Boot, Python, FastAPIReactJS, SveltePostgreSQL, NoSQL DbPyTorch, TensorFlow/Keras, LangChain, NLP (NLTK, spaCy), pandas, MatplotlibVector databases (ChromaDB, FAISS, pgvector)Cloud Deployment (AWS/GCP/Azure)DockerGitAI/ML

Job SummaryTitle: Systems Administrator Windows and VMware Job Description: We are seeking a skilled Systems Administrator with expertise in PowerShell scripting, Windows Server administration, and VMware virtualization technologies. The ideal candidate will play a crucial role in maintaining and optimizing our organization's Windows based infrastructure and VMware environment. Responsibilities: Develop and maintain PowerShell scripts for automation of routine tasks. Implement scripting solutions to enhance system monitoring, logging, and reporting. Streamline system administration processes through efficient scripting practices. Demonstrated experience in PowerShell scripting for system automation. Develop and maintain PowerShell scripts for automating the application packaging and deployment processes. Package, test, and deploy software applications for Windows operating systems using PowerShell scripting. Proven experience in application packaging and deployment, with a focus on PowerShell scripting. Implement scripting solutions to streamline repetitive tasks and improve efficiency. Manage and maintain VMware vSphere infrastructure. Create, configure, and optimize virtual machines in VMware environments. Strong understanding of Windows operating systems and software deployment methodologies. Package, test, and deploy software applications for Windows operating systems using PowerShell scripting. Proactively identify and address potential system bottlenecks. Install, configure, and maintain Windows Server operating systems. Troubleshoot and resolve issues related to Windows Server environments. Proficient in PowerShell scripting for automation and task execution. Collaborate with application owners, IT support teams, and other stakeholders to gather requirements and address concerns. Provide technical support and guidance to end users and IT teams during the deployment process Strong understanding of Windows Server operating systems. In depth knowledge of VMware vSphere and virtualization concepts. Familiarity with networking, storage, and security principles in Windows environments. Hands on experience with VMware vSphere and virtualization technologies. Implement scripting solutions to enhance system monitoring, logging, and reporting. Streamline system administration processes through efficient scripting practices. VMware Virtualization: Windows Server Administration: Install, configure, and maintain Windows Server operating systems. Perform regular system updates, patches, and ensure system security. Troubleshoot and resolve issues related to Windows Server environments. Implement monitoring solutions for Windows servers and VMware infrastructure. Analyze system performance and implement optimizations for resource utilization. Proactively identify and address potential system bottlenecks. Documentation: Maintain up to date documentation for system configurations, procedures, and troubleshooting guides. Collaborate with the team to create and update knowledge base articles. Education: Bachelor's degree in Computer Science, Information Technology, or related field. Skills: Certifications: Relevant certifications such as Microsoft Certified: Windows Server, VMware Certified Professional (VCP), or equivalent certifications are a plus. Communication: Excellent communication and collaboration skills. Ability to work effectively in a team oriented environment. .

Job description Support to school teachers on site support to school teachers to conduct msl activities communication with school liaison with the school principal and Role: TPA Executive,Industry Type: NGO / Social Services / Industry Associations,Department: Healthcare & Life Sciences,Employment Type: Full Time, PermanentRole Category: Health InformaticsEducationUG: Any GraduatePG: Any PostgraduateKey Skills:Medical Science LiaisonsMSL Coordinatorengagement planning

Job descriptionTech Mahindra Ltd Hiring Fresher for Australian Chat ProcessRoles and Responsibilities :Resolve customer issues and complaints efficiently while maintaining a positive and empathetic attitude. Escalate complex issues to senior representatives or appropriate departments when necessary.Build rapport with customers to create a seamless customer experience across all your interactions.Provide information about products and services and guide customers through various processes.Meet or exceed performance metrics related to Sales target, response time, eNPS , resolution time, customer satisfaction.Stay updated on product knowledge and any changes in company policies or proceduresDrive upselling and cross-selling initiatives where applicable.Required profileAny Undergraduate or Graduate with prior sales experience or freshers with good communication skillsPrevious experience in Sales chat or service Chat process would be preferredTarget driven mindset with the focus on resultsAdaptable to changes in processes and targetsShould be flexible to work in 24/7 shifts 5 days a week.Excellent verbal and written communication skills.Perks and Benefits-Cab Facility both ways [ Pick up and drop within Transport radius.Immense GrowthRole: Chat Support,Industry Type: BPM / BPO,Department: Customer Success, Service & Operations,Employment Type: Full Time, PermanentRole Category: Non VoiceEducationUG: Graduation Not Required

Key job responsibilitiesThe Associate has to watch several hundred videos in a shift and provide responses by following goals on accuracy (quality), speed (productivity) and right / acceptable practices. Associates are required to take breaks at the pre-defined slots and ensure 6.8 to 7 hours time per day is spent to answer the videos. Associates who are hired to work from home should maintain (1) dedicated workspace i.e., table, chair & sufficient lighting (2) workspace / work related data shouldn't be accessed by anyone other than employeeThe candidate is expected to demonstrate:• Willingness to work in Non-tech role for contract duration of 6 months (FTE Contract - Amazon payroll)• Ability to audit image/video/text based Jobs• Ability to identify details from blurry, less sharp videos and provide correct response. Requires high level of attention & focus on screen• Willingness to work on incremental targets/goals on quality & productivity• Fast Pace of implementation & consistent performance• Ability to work in rotational shifts (including night shifts), remote teams and exceptionally good team player• Readiness to come to office for few days (when required, applicable for associates working from home)• Willing to switch ON laptop camera while on virtual meetings.

Please note that this role requires you to work from home and you need to mandatory be residing in any of the below states.Karnataka, Tamil Nadu, Andhra Pradesh, Telangana, Maharashtra, Delhi, Uttar Pradesh, West Bengal, Rajasthan, Punjab, KeralaJob summaryTransaction Risk Investigator"Please note that this job is a seasonal role (FTC) on the payroll of Amazon."About the teamThe mission of Shopping Experience Protection Operations is to build trust with all its Customers & Partners - Buyers, Brands, Vendors, Sellers, and Employees - in reality and perception. Scaling through technology, analytics & science and inverting the curve on headcount & cost growth. Being a center of excellence that develops technology, science, and processes to achieve our goals in a fashion that is scalable, decoupled and easily leveraged across Amazon and externally.Selling partner risk operations investigator will be responsible for a wide range of duties related to the investigation and Elimination of online ecommerce risk. They will have experience in the ecommerce payments space, previous trust and safety experience and experience succeeding in a customer-driven workplace. Investigators will be analytical and capable of succeeding in a fast-paced team environment.These Investigator position relies on excellent judgment to plan and accomplish goals and will work under very limited supervision of the Manager. Excellent individual problem-solving and analytical skills are used to authenticate customers and complex transactions. Nearly all decisions are expected to be made independently with little to no guidance and a high degree of accuracy.SPRO Investigator will be required to engage in frequent written and verbal communication with department management, risk analysts, risk engineers, other company associates and third-parties to accomplish goals. They may also be required to contact customers by phone. Productivity and quality assurance will be evaluated along with the overall contribution to the development of the department.Key job responsibilitiesThis includes, but is not limited to: • Researches and evaluates facts surrounding seller transactions • Takes appropriate action on investigated transactions based on established standard operation procedure and tools • Documents their actions by providing detailed annotations • Communicates with external customers via phone or email during the investigation process • Communicates with internal customers and peers in person, via email, annotations and phone during and following the investigation process • Understand the issue and make best use of the available resources to resolve it • Systematically escalate problems or variance in the information to the relevant owners/ teams according to processes and standard • Communicate with internal and external stakeholders • Understand performance metrics to create analysis for driving business goals • Meet predetermined and assigned productivity targets and quality standardsBasic qualificationsEducation Qualification: Graduate in any disciplineWork Experience: 0 to 5 yearsCommunication Skills- Excellent communication skills (written and spoken) in English languageAbility to handle and interpret large sets of dataDemonstrated ability to work in a team in a very dynamic environmentPreferred qualificationsDemonstrated problem solving and analytical skillsProven ability to work productively and efficiently in an independent settingProven ability to clearly communicate with managers and associates at all levelsGlobal perspective and solid understanding of business objectivesExcellent attention to detail and work with the highest level of accuracyAdditional Information:Shifts: Rotational (it is a 24*7 shift environment and shifts are rotational - changes every 3-4 months')Weekly Off: Rotational two- consecutive day off (it is a 5-day working week with 2 consecutive days off. The off days changes every 3-4 months)***Please note that this role requires you to work from home and you need to mandatory be residing in any of the below states.Karnataka, Tamil Nadu, Andhra Pradesh, Telangana, Maharashtra, Delhi, Uttar Pradesh, West Bengal, Rajasthan, Punjab, KeralaAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected statusRole: Risk Management & Compliance - Other,Industry Type: Internet (E-Commerce),Department: Risk Management & Compliance,Employment Type: Full Time, Temporary/ContractualRole Category: Risk Management & Compliance - OtherEducationUG: Any GraduatePG: Any PostgraduateKey Skills:Communication Skills