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Program manager

ST Global Tech LLC

Role: GA TECH Sr. IT Program Manager (751676)Location: Atlanta GAClient: State of Georgia – Georgia TechMode of Interview: Web Cam Interview OnlyWork Mode: Remote Job Description:The OCM Designer and Developer Contractor for Georgia Tech is crucial for advancing readiness, adoption, and compliance within Georgia Tech’s IT framework, with a focus on data governance and organizational change initiatives. This role ensures that faculty, staff, and students are well-prepared for new data governance structures, technology updates, and regulatory changes that support Georgia Tech’s academic, research, and operational goals. Approximately 75% to 85% of this role involves implementing organizational change management plans aligned with University System of Georgia (USG) policies, ensuring community readiness and compliance across IT initiatives. Under direct supervision, the OCM Designer and Developer Contractor will plan, design, develop, and assess learning resources, training programs, and communication strategies to support organizational change and data governance. Utilizing a variety of multimedia tools, including video, web-based training, and document design software, this position will create resources suitable for online, hybrid, and in-person formats. Regular interaction with faculty, staff, and IT stakeholders will ensure that change management and data governance objectives are met effectively and collaboratively. This position is 100% remote. Position duties:Organizational Change Management Responsibilities:Job Duty 1: Design and implement learning and development plans to support major IT change management projects, detailing change specifics, measurable objectives, and deliverables that include success metrics, phased timelines, and adoption/resistance management strategies.Job Duty 2: Collaborate with OCM and project teams to track and assess change progress throughout project lifecycles, focusing on adoption rates, change utilization, and proficiency in new processes.Job Duty 3: Develop instructional web and media-based learning materials, including training modules (using Articulate 360, Vyond, Adobe Captivate), job aids, knowledge articles, video demonstrations, and PowerPoint presentations.Job Duty 4: Build and execute stakeholder and community outreach plans that align with change communications and learning activities, including town halls, focus groups, usability studies, and community events.Data Governance & Discovery Responsibilities:Job Duty 5: Develop a comprehensive OCM strategy for data governance initiatives, encompassing goals, objectives, timelines, milestones, and program branding, with a focus on measurable outcomes.Job Duty 6: Design, create, and support the delivery of prioritized OCM artifacts to facilitate data governance objectives, including detailed guides, quick-reference aids, training modules, and a toolkit of reusable materials.Job Duty 7: Produce targeted training resources such as interactive videos, attestations, and quick-reference job aids, ensuring accessible knowledge transfer and compliance readiness.Job Duty 8: Establish a comprehensive communication strategy using a web presence, ServiceNow, OneTrust, and Microsoft Teams to engage and inform the data governance community. Required skills:· Proficiency in creating engaging, interactive training modules and resources using tools like Articulate 360, Adobe Captivate, and Vyond. Ability to design instructional content for diverse formats (online, hybrid, and in-person).· Advanced skills in multimedia development (e.g., video, web content, interactive modules). Experience in creating web-based knowledge articles, job aids, video demonstrations, and slide presentations tailored to different learning styles.· Demonstrated experience developing and executing change management strategies, including adoption and resistance management, with an emphasis on data governance or technology transformations. Preferred skills:· Experience working in a higher education environment Qualifications: · Bachelor’s degree in a related field or equivalent experience.· Strong background (4-6 years) in organizational change management and/or data governance in a tech-driven environment.

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Business Analyst

ST Global Tech LLC

Role: ABC - Business Systems Analyst (750352)Location: Mechanicsville, VA (ABC)ON SITE REQUIRED: 3 days/week (NO Exceptions). 3 days/week ON SITE required from Day 1. No Exceptions! Pls make sure they understand they will be required to come to the office. Job Description: ABOUT THE ROLEThis is a BSA role — which is NOT the same as a BA role and calls for a seasoned Senior Business Analyst ALONG WITH Systems Analyst experience.Suitable candidates must be comfortable working in a highly dynamic collaborative work environment to meet the needs of multiple business lines and supporting a portfolio comprised of a wide variety of custom applications and third-party platforms and integrations.As a Senior Business Systems Analyst on the team, you will be responsible for ensuring that business needs are well understood, documented, and communicated to the technical resources responsible. Assignments may include analysis and design of new features and platform implementation as well as partnering with both business stakeholders and technical resources to prioritize, manage, troubleshoot and implement small to medium-size enhancement. Problem-solving and triage support for urgent production break fix resolution is also required.The applicant will perform a variety of tasks simultaneously working in a matrixed environment. A certain degree of creativity and latitude is required. The applicant must rely on limited experience and judgment to plan and accomplish goals. In addition, the analyst will be responsible for mentoring and assisting junior members of the team as they work to grow their BSA skillset.Candidates will be expected to:Workplace Fundamentals– Demonstrate excellent meeting facilitation and time management during the course of assignments– Demonstrate flexibility in dealing with shifting priorities and the ability to manage and balance multiple assignments at the same time– Competently and professionally interact with, set expectations and resolve requirements & prioritization conflicts with stakeholders at all levels of the organization– Have excellent level appropriate and concise communication skillsBSA Skills– Perform & appropriately scale BSA-related tasks & activities for work efforts of various sizes (from small maintenance items and defects to large projects)– Ensure SDLC processes are being followed– Product thorough User Stories with sufficient Acceptance Criteria Development and Specification necessary to support the product owner, SME, development and quality assurance stakeholders– Acquire full understanding of business vision for project, enhancements, and defect remediation– Make recommendations to business on best practices– Provide business analysis support for project requests making sure to examine build vs. buy options that may be available and align with business strategic goals including cost / benefit analysis for new efforts.– Effectively use various elicitation techniques (JAD sessions, interviews, surveys, shadowing, etc.) to ensure that the true business need and intent is understood and well documented. (RFPs, SOWs, business requirements, business processes, flows, etc)– Formulate and document well-formed user stories with detailed acceptance criteria– Understand how change to a component/application impacts the whole system and make recommendations for the logical design of system enhancements– Provide design support for technical teams in planning and execution of project design sessions prior to development iterations to identify and specify logical system design– Work with Development Lead / System Engineer as liaison to communicate business requirements through elicitation of additional technical requirements– Gather integration requirements for data to include identification and assessment of data sources and creation of source/target mappings– Adapt current integration processes to accommodate changes in source systems and new business user requirements– Partner with technical and quality assurance resources to ensure that requirements are implemented and tested per the acceptance criteria– Assist Product Owners with UAT planning and execution integrated with QA test planning (as needed)Additional Skills:– Proficiency with Microsoft 365 Applications for Enterprise (Word, Excel, PowerPoint, Visio)– Proven knowledge of Web Application Concepts– Proven knowledge of Client / Server Application Concepts– Effective Meeting Facilitation, Conflict Resolution and Negotiation skills– Mentor & provide guidance to junior members of the team– Experience with HR systems and eCommerce implementation

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