Job descriptionKindly mention "Applied for Kolkata" as the subject lineRole & responsibilities :Provide Voice support to International Clients.Handling Customer QueriesDelivering excellent customer serviceAdhering to communication standardsProblem SolvingPreferred candidate profile :Resource should have Excellent Communication SkillsResource should be flexible to work in night shifts.Freshers are eligible.1-2 years of experience in CSA domain are also eligible to apply provided that candidate have all the documents from previous organisation.Graduates are eligible to apply (No MBA/Civil/Mechanical/LLB)Undergraduates are eligible to apply(NO PURSUING CANDIDATES)Immediate Joiners requiredSeniority Level :Entry LevelPerks and benefits :Transportation FacilityMedical Health InsurancePermanent PositionNo Bonds or AgreementsDirect payrollOn the job trainingInterested Candidate can tag their CVs with the subject line "Kolkata CSA" Only relevant candidates will be contacted. (Freshers will be preferred)Role: Customer Retention - Voice / Blended,Industry Type: IT Services & Consulting,Department: Customer Success, Service & Operations,Employment Type: Full Time, PermanentRole Category: Voice / BlendedEducationUG: Graduation Not Requiredread moreKey Skills:US ProcessEnglishCustomer SupportBpo VoiceInternational Voice ProcessBlended ProcessCommunication SkillsCustomer ServiceCustomer CareVoice SupportInternational BPOUK Process

Job descriptionDevelop a comprehensive sales strategyProactively identify leads through various channelsBuild strong relationships with key decision-makersNegotiate and close sales deals with a focus on achieving sales targetsRequired Candidate profile- Fresher can apply.- Graduate / Undergraduate.- Should have good communication skills & two wheeler.- Immediate JoinerRole: Business Development Manager (BDM),Industry Type: BPM / BPO,Department: Sales & Business Development,Employment Type: Full Time, PermanentRole Category: BD / Pre SalesEducationUG: Graduation Not RequiredKey Skills:EnglishInbound ProcessBPOCustomer ServiceEmailCallingOutbound ProcessasapChat ProcessCSAOutboundCustomer SupportfresherCSEDomesticChatInternationalBPO HiringCcaBlended ProcessaCall Center OperationsCSRCceInboundEmail ProcessTSOcustomer

ResponsibilitiesOwns all technical aspects of software development for assigned applications.Participates in the design and development of systems and application programs.Functions as senior member of an agile team and helps drive consistent development practices – tools, common components, documentation.Identifies opportunities to adopt innovative technologies.Works closely with product owners on blueprints and planning of feature sets that impact multiple platforms and products.Works with product owners to prioritize features for ongoing sprints and managing a list of technical requirements based on industry trends, new technologies, known defects, issues.Performs various duties related to Quality Assurance, unit testing, integration testing, regression testing.Develops test models (e.g. testing conditions, test data requirements, expected results, test scripts, etc). Requirements:Bachelor’s or master’s degree in computer science, Computer Engineering, or a related technical discipline.5+ years of software development experience.Familiar with Agile or other rapid application development methods.Ability to effectively interpret technical and business objectives and challenges, and articulate solutions.Ability to think abstractly and deal with ambiguous/under-defined problems.Solid experience in test-driven development, unit testing, functional testing, system integration testing, regression testing, GUI testing, web service testing, browser compatibility testing. Must have proficiencies:Java, Spring Boot, Python, FastAPIReactJS, SveltePostgreSQL, NoSQL DbPyTorch, TensorFlow/Keras, LangChain, NLP (NLTK, spaCy), pandas, MatplotlibVector databases (ChromaDB, FAISS, pgvector)Cloud Deployment (AWS/GCP/Azure)DockerGitAI/ML

Job Responsibilities:Design and Develop using AWS ETL Solutions, Glue, PySpark, Python, etc.Strong RDBMS skills on PostgreSQLShould be able to understand existing code and understand the business logic, Integration with other components, DB connections, Other AWS services interactions key failure points etc.Design solutions to handle large volume of dataCollaborate with other teams to integrate solutions with existing systemsWrite clean, maintainable, and efficient codeTroubleshoot and debug issues as they arise Skills and Experience Required:Required:Total 10+ years of experience in design and leading development projects5+ years of experience in designing and implementing AWS ETL solutions5+ years of strong experience in Database development with minimum 3 years of experience in PostgreSQL database managing data ingestion, building efficient procedures and functions.Experience working with Glue, Glue Catalog to initiate the backend processes.Able to process data using PySpark, Data frame Partitioning, Spark SQL, Dynamic frames, etc.Working experience in other Python libraries like Panda, XLSWriter.Working with various file formats like Parquet, Excel, Flat Files, etc.Ability to recommend design best practices when ingesting data.Demonstrated ability to process large volumes of data.Ability to work independently and manage responsibilities.Experience working in onshore-offshore model.Excellent verbal, written and interpersonal communication skills.Desired:Performance tuning and database optimization experienceUnderstanding of other AWS Cloud service, such as S3, RDS, Lambda, Security GroupsExperience in other cloud native data technologies (Redshift\Snowflake\Athena etc.)Knowledge of DevOps tools like Jenkins / Nexus/ JFrog etc.Financial industry knowledge.

Job Responsibilities:Discover, document and define the target state and transition state architectures based on the project driversHelp in scoping, estimation and planning for various projects in the enterpriseDefine, refine, design & develop standards as may be needed for the platform/enterpriseEnable and support project teams on adoption of API Platform and standardsProvide technical support to project teams as needed Skills and Experience Required:Required:14+ years’ experience in architecting complex integration projects across technologies like API Gateway, API development, Microservices, Scala/Akka framework, Pulsar/Kafka and Messaging technologiesGood understanding & experience with API governance, API development and consumer processesAble to bake off between multiple API & Microservices options like EKS, Spring Cloud, Spring Boot etc. based on project requirementsGood knowledge of event-driven architectureGood knowledge of Cloud, Containers and PaaS platformExperience or knowledge of AWS is requiredGood overview of Automation solutions like Terraform, Ansible etc.Experience in designing different types of APIs and articulating their value propositionExperience in guiding proposals/bids for technical solutions, estimates and resource plansExperience in capturing non-functional requirements (NFR), API policies and ensuring APIs meet the NFRExcellent communication – verbal, written, and presentation skills; adept at communicating and managing stakeholders at all levelsStrong financial and cards domain experienceStrong team building skills and teamwork orientationStrong creative problem-solving skillsDesired:AWS Certified Solution Architect – AssociateExperience with NoSQLAgile based delivery knowledge

Job descriptionRole & responsibilitiesA day in the life of an InfoscionAs part of the Infosys delivery team, your primary role would be to interface with the client for quality assurance, issue resolution and ensuring high customer satisfaction.You will understand requirements, create and review designs, validate the architecture and ensure high levels of service offerings to clients in the technology domain.You will participate in project estimation, provide inputs for solution delivery, conduct technical risk planning, perform code reviews and unit test plan reviews.You will lead and guide your teams towards developing optimized high quality code deliverables, continual knowledge management and adherence to the organizational guidelines and processes.You would be a key contributor to building efficient programs/ systems and if you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you!If you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you!Preferred candidate profilePrimary skills:Technology>Python,Technology->OpenSystem->Python - OpenSystemRole: Software Development - Other,Industry Type: IT Services & Consulting,Department: Engineering - Software & QA,Employment Type: Full Time, PermanentRole Category: Software DevelopmentEducationUG: B.Tech/B.E. in Any Specialization, B.Com in Any Specialization, B.Sc in Any SpecializationPG: MS/M.Sc(Science) in Any Specialization, MBA/PGDM in Any Specialization, M.Com in Any Specialization, MCA in Any Specialization, M.Tech in Any Specializationread moreKey Skills:DjangoPythonPandas

Job Description:Designation: Service Desk Technician(International Voice process)Band: U1 & U2Mode: Work from Office Type: Full time Shifts: Rotational shifts/rotational week offs2 way cab providedWork location: Hyderabad Fresher Salary: 2.5pa Experience Salary: 3Lpa - 6Lpa(based on your experience and last ctc)Roles & Responsibilities❑Responsible for responding to customer requests, including but not limited to, answering calls via a phone queue, customer emails, chat support requests and providing after hours on call support for troubleshooting technical issues.❑Support end-user devices/peripherals, including but not limited to computer hardware, operating systems, communications, software applications, data processing and security.❑Support activities include supporting end-users accepting IT break-fix requests from customers across multiple entry points, providing IT break/fix issue resolution or escalation of the issue to the appropriate team.❑First line help desk; resolve basic level 1 and some level 2 issues including remotely troubleshooting issues relating to hardware and software (typically Windows, Mac OS, Apple, Google for Work, Android Phone Support, MDM, Air Watch etc.)❑Exposure to retail industry devices such as Point-of-Sale devices, Zebra devices, switches, routers, printers, other store equipment devices is preferred.Eligibility Criteria:Excellent CommunicationFresher/ ExperienceRelevant Exp would be an added advantageAny graduate can applyimmediate joiners requiredcandidates should be flexible to work in 24/7 Rotational shiftsThanks & RegardsShilpa Seggyam

Job SummaryTitle: Systems Administrator Windows and VMware Job Description: We are seeking a skilled Systems Administrator with expertise in PowerShell scripting, Windows Server administration, and VMware virtualization technologies. The ideal candidate will play a crucial role in maintaining and optimizing our organization's Windows based infrastructure and VMware environment. Responsibilities: Develop and maintain PowerShell scripts for automation of routine tasks. Implement scripting solutions to enhance system monitoring, logging, and reporting. Streamline system administration processes through efficient scripting practices. Demonstrated experience in PowerShell scripting for system automation. Develop and maintain PowerShell scripts for automating the application packaging and deployment processes. Package, test, and deploy software applications for Windows operating systems using PowerShell scripting. Proven experience in application packaging and deployment, with a focus on PowerShell scripting. Implement scripting solutions to streamline repetitive tasks and improve efficiency. Manage and maintain VMware vSphere infrastructure. Create, configure, and optimize virtual machines in VMware environments. Strong understanding of Windows operating systems and software deployment methodologies. Package, test, and deploy software applications for Windows operating systems using PowerShell scripting. Proactively identify and address potential system bottlenecks. Install, configure, and maintain Windows Server operating systems. Troubleshoot and resolve issues related to Windows Server environments. Proficient in PowerShell scripting for automation and task execution. Collaborate with application owners, IT support teams, and other stakeholders to gather requirements and address concerns. Provide technical support and guidance to end users and IT teams during the deployment process Strong understanding of Windows Server operating systems. In depth knowledge of VMware vSphere and virtualization concepts. Familiarity with networking, storage, and security principles in Windows environments. Hands on experience with VMware vSphere and virtualization technologies. Implement scripting solutions to enhance system monitoring, logging, and reporting. Streamline system administration processes through efficient scripting practices. VMware Virtualization: Windows Server Administration: Install, configure, and maintain Windows Server operating systems. Perform regular system updates, patches, and ensure system security. Troubleshoot and resolve issues related to Windows Server environments. Implement monitoring solutions for Windows servers and VMware infrastructure. Analyze system performance and implement optimizations for resource utilization. Proactively identify and address potential system bottlenecks. Documentation: Maintain up to date documentation for system configurations, procedures, and troubleshooting guides. Collaborate with the team to create and update knowledge base articles. Education: Bachelor's degree in Computer Science, Information Technology, or related field. Skills: Certifications: Relevant certifications such as Microsoft Certified: Windows Server, VMware Certified Professional (VCP), or equivalent certifications are a plus. Communication: Excellent communication and collaboration skills. Ability to work effectively in a team oriented environment. .

Job description Support to school teachers on site support to school teachers to conduct msl activities communication with school liaison with the school principal and Role: TPA Executive,Industry Type: NGO / Social Services / Industry Associations,Department: Healthcare & Life Sciences,Employment Type: Full Time, PermanentRole Category: Health InformaticsEducationUG: Any GraduatePG: Any PostgraduateKey Skills:Medical Science LiaisonsMSL Coordinatorengagement planning

Job descriptionTech Mahindra Ltd Hiring Fresher for Australian Chat ProcessRoles and Responsibilities :Resolve customer issues and complaints efficiently while maintaining a positive and empathetic attitude. Escalate complex issues to senior representatives or appropriate departments when necessary.Build rapport with customers to create a seamless customer experience across all your interactions.Provide information about products and services and guide customers through various processes.Meet or exceed performance metrics related to Sales target, response time, eNPS , resolution time, customer satisfaction.Stay updated on product knowledge and any changes in company policies or proceduresDrive upselling and cross-selling initiatives where applicable.Required profileAny Undergraduate or Graduate with prior sales experience or freshers with good communication skillsPrevious experience in Sales chat or service Chat process would be preferredTarget driven mindset with the focus on resultsAdaptable to changes in processes and targetsShould be flexible to work in 24/7 shifts 5 days a week.Excellent verbal and written communication skills.Perks and Benefits-Cab Facility both ways [ Pick up and drop within Transport radius.Immense GrowthRole: Chat Support,Industry Type: BPM / BPO,Department: Customer Success, Service & Operations,Employment Type: Full Time, PermanentRole Category: Non VoiceEducationUG: Graduation Not Required