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*** Candidates should be ready to do either "Work from Office" or "Work from Home" according to the business requirement***Pune office location:Amazon Development Centre (India) Private Limited, 1st, 2nd, 3rd & 4th Floor, Building R3- Gera Commerzone,Sy.No.65/1,65/2 & 65/3, Kharadi Village,Haveli Taluka Pune, Maharashtra 411014**Pan card is mandatory for attending interview**Interview Process:Level 1: Assessment Test (Written Versant Online test)Level 2: Final Virtual InterviewKey responsibilities:This team enables automation at Amazon Robotics Fulfillment centers. This team serves Amazon Internal Fulfillment Technologies & Robotics teams by enabling automation, which includes real-time & offline (image/video) data auditing services. One of the key contributions of this team is supporting the fulfillment centers in maintaining inventory accuracy.An Associate in this role is required to watch the video of the stowing action at a fulfillment center, understand it thoroughly and make best use of human judgement in combination with the tools and resources to indicate the activity captured in the video. They are expected to verify or mark the location of product through a tool while maintaining highest level of accuracy. This process helps in maintaining the fulfillment center's stow quality. This is an operational role. Under general supervision, the Associate performs precise and thorough video/image audits with high degree of accuracy and speed, thus aiding defect reduction.Key job responsibilitiesThe Associate has to watch several hundred videos in a shift and provide responses by following goals on accuracy (quality), speed (productivity) and right / acceptable practices. Associates are required to take breaks at the pre-defined slots and ensure 6.8 to 7 hours' time per day is spent to answer the videos. Associates who are hired to work from home should maintain (1) dedicated workspace i.e., table, chair & sufficient lighting (2) workspace / work related data shouldn't be accessed by anyone other than employeeThe candidate is expected to demonstrate:* Willingness to work in Non-tech role for contract duration of 6 months* Ability to audit image/video/text based Jobs* Ability to identify details from blurry, less sharp videos and provide correct response. Requires high level of attention & focus on screen* Willingness to work on incremental targets/goals on quality & productivity* Fast Pace of implementation & consistent performance* Ability to work in rotational shifts (including night shifts), remote teams and exceptionally good team player* Readiness to come to office for few days (when required, applicable for associates working from home)* Willing to switch ON laptop camera while on virtual meetings.A day in the lifeAssociates work in 24x7 environment with rotational shifts. Associates would be working in a 9 hour shift, including pre-scheduled breaks. The shift timings would be subject to change every 3-4 months or as per business requirement. In case associate is working in night shift, night shift allowance will be provided as per applicable Amazon's work policy.Weekly Offs: Rotational two-consecutive day off (it is a 5-day working week with 2 consecutive days off, not necessarily Saturday and Sunday) or as per business discretion.About the teamData Auditing Operations team provides human support to Amazon Fulfillment facilities with goal of enabling hands-free active stowing through visual audits on videos/images. Videos with brief duration (typically between 15 and 20seconds) are sent to Operations Team for humans to audit them with information on products being stored at fulfilment centers. For business use, these videos must be thoroughly reviewed and audited using best human judgement. The effectiveness of automated process will be increased by using videos that Associates have audited. This process helps maintaining stow quality at fulfillment center and Associate will be further evaluated for performance improvements/coaching.Basic qualificationsBachelor's degreePreferred qualificationsWork a flexible schedule/shift/work area, including weekends, nights, and/or holidays
Please note that this role requires you to work from home and you need to mandatory be residing in any of the below states.Karnataka, Tamil Nadu, Andhra Pradesh, Telangana, Maharashtra, Delhi, Uttar Pradesh, West Bengal, Rajasthan, Punjab, KeralaJob summaryTransaction Risk Investigator"Please note that this job is a seasonal role (FTC) on the payroll of Amazon."About the teamThe mission of Shopping Experience Protection Operations is to build trust with all its Customers & Partners - Buyers, Brands, Vendors, Sellers, and Employees - in reality and perception. Scaling through technology, analytics & science and inverting the curve on headcount & cost growth. Being a center of excellence that develops technology, science, and processes to achieve our goals in a fashion that is scalable, decoupled and easily leveraged across Amazon and externally.Selling partner risk operations investigator will be responsible for a wide range of duties related to the investigation and Elimination of online ecommerce risk. They will have experience in the ecommerce payments space, previous trust and safety experience and experience succeeding in a customer-driven workplace. Investigators will be analytical and capable of succeeding in a fast-paced team environment.These Investigator position relies on excellent judgment to plan and accomplish goals and will work under very limited supervision of the Manager. Excellent individual problem-solving and analytical skills are used to authenticate customers and complex transactions. Nearly all decisions are expected to be made independently with little to no guidance and a high degree of accuracy.SPRO Investigator will be required to engage in frequent written and verbal communication with department management, risk analysts, risk engineers, other company associates and third-parties to accomplish goals. They may also be required to contact customers by phone. Productivity and quality assurance will be evaluated along with the overall contribution to the development of the department.Key job responsibilitiesThis includes, but is not limited to: • Researches and evaluates facts surrounding seller transactions • Takes appropriate action on investigated transactions based on established standard operation procedure and tools • Documents their actions by providing detailed annotations • Communicates with external customers via phone or email during the investigation process • Communicates with internal customers and peers in person, via email, annotations and phone during and following the investigation process • Understand the issue and make best use of the available resources to resolve it • Systematically escalate problems or variance in the information to the relevant owners/ teams according to processes and standard • Communicate with internal and external stakeholders • Understand performance metrics to create analysis for driving business goals • Meet predetermined and assigned productivity targets and quality standardsBasic qualificationsEducation Qualification: Graduate in any disciplineWork Experience: 0 to 5 yearsCommunication Skills- Excellent communication skills (written and spoken) in English languageAbility to handle and interpret large sets of dataDemonstrated ability to work in a team in a very dynamic environmentPreferred qualificationsDemonstrated problem solving and analytical skillsProven ability to work productively and efficiently in an independent settingProven ability to clearly communicate with managers and associates at all levelsGlobal perspective and solid understanding of business objectivesExcellent attention to detail and work with the highest level of accuracyAdditional Information:Shifts: Rotational (it is a 24*7 shift environment and shifts are rotational - changes every 3-4 months')Weekly Off: Rotational two- consecutive day off (it is a 5-day working week with 2 consecutive days off. The off days changes every 3-4 months)***Please note that this role requires you to work from home and you need to mandatory be residing in any of the below states.Karnataka, Tamil Nadu, Andhra Pradesh, Telangana, Maharashtra, Delhi, Uttar Pradesh, West Bengal, Rajasthan, Punjab, KeralaAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected statusRole: Risk Management & Compliance - Other,Industry Type: Internet (E-Commerce),Department: Risk Management & Compliance,Employment Type: Full Time, Temporary/ContractualRole Category: Risk Management & Compliance - OtherEducationUG: Any GraduatePG: Any PostgraduateKey Skills:Communication Skills
Key job responsibilitiesThe Associate has to watch several hundred videos in a shift and provide responses by following goals on accuracy (quality), speed (productivity) and right / acceptable practices. Associates are required to take breaks at the pre-defined slots and ensure 6.8 to 7 hours time per day is spent to answer the videos. Associates who are hired to work from home should maintain (1) dedicated workspace i.e., table, chair & sufficient lighting (2) workspace / work related data shouldn't be accessed by anyone other than employeeThe candidate is expected to demonstrate:• Willingness to work in Non-tech role for contract duration of 6 months (FTE Contract - Amazon payroll)• Ability to audit image/video/text based Jobs• Ability to identify details from blurry, less sharp videos and provide correct response. Requires high level of attention & focus on screen• Willingness to work on incremental targets/goals on quality & productivity• Fast Pace of implementation & consistent performance• Ability to work in rotational shifts (including night shifts), remote teams and exceptionally good team player• Readiness to come to office for few days (when required, applicable for associates working from home)• Willing to switch ON laptop camera while on virtual meetings.
Job descriptionTech Mahindra Ltd Hiring Fresher for Australian Chat ProcessRoles and Responsibilities :Resolve customer issues and complaints efficiently while maintaining a positive and empathetic attitude. Escalate complex issues to senior representatives or appropriate departments when necessary.Build rapport with customers to create a seamless customer experience across all your interactions.Provide information about products and services and guide customers through various processes.Meet or exceed performance metrics related to Sales target, response time, eNPS , resolution time, customer satisfaction.Stay updated on product knowledge and any changes in company policies or proceduresDrive upselling and cross-selling initiatives where applicable.Required profileAny Undergraduate or Graduate with prior sales experience or freshers with good communication skillsPrevious experience in Sales chat or service Chat process would be preferredTarget driven mindset with the focus on resultsAdaptable to changes in processes and targetsShould be flexible to work in 24/7 shifts 5 days a week.Excellent verbal and written communication skills.Perks and Benefits-Cab Facility both ways [ Pick up and drop within Transport radius.Immense GrowthRole: Chat Support,Industry Type: BPM / BPO,Department: Customer Success, Service & Operations,Employment Type: Full Time, PermanentRole Category: Non VoiceEducationUG: Graduation Not Required
Job description Support to school teachers on site support to school teachers to conduct msl activities communication with school liaison with the school principal and Role: TPA Executive,Industry Type: NGO / Social Services / Industry Associations,Department: Healthcare & Life Sciences,Employment Type: Full Time, PermanentRole Category: Health InformaticsEducationUG: Any GraduatePG: Any PostgraduateKey Skills:Medical Science LiaisonsMSL Coordinatorengagement planning
Amazon is hiring For SEPO Level 2 (Work From Home)About the teamThe mission of Shopping Experience Protection Operations is to build trust with all its Customers & Partners - Buyers, Brands, Vendors, Sellers, and Employees - in reality and perception. Scaling through technology, analytics & science and inverting the curve on headcount & cost growth. Being a center of excellence that develops technology, science, and processes to achieve our goals in a fashion that is scalable, decoupled and easily leveraged across Amazon and externally.Selling partner risk operations investigator will be responsible for a wide range of duties related to the investigation and Elimination of online ecommerce risk. They will have experience in the ecommerce payments space, previous trust and safety experience and experience succeeding in a customer-driven workplace. Investigators will be analytical and capable of succeeding in a fast-paced team environment.These Investigator position relies on excellent judgment to plan and accomplish goals and will work under very limited supervision of the Manager. Excellent individual problem-solving and analytical skills are used to authenticate customers and complex transactions. Nearly all decisions are expected to be made independently with little to no guidance and a high degree of accuracy.SPRO Investigator will be required to engage in frequent written and verbal communication with department management, risk analysts, risk engineers, other company associates and third-parties to accomplish goals. They may also be required to contact customers by phone. Productivity and quality assurance will be evaluated along with the overall contribution to the development of the department.Key job responsibilitiesThis includes, but is not limited to:• Researches and evaluates facts surrounding seller transactions• Takes appropriate action on investigated transactions based on established standard operation procedure and tools• Documents their actions by providing detailed annotations• Communicates with external customers via phone or email during the investigation process• Communicates with internal customers and peers in person, via email, annotations and phone during and following the investigation process• Understand the issue and make best use of the available resources to resolve it• Systematically escalate problems or variance in the information to the relevant owners/ teams according to processes and standard• Communicate with internal and external stakeholders• Understand performance metrics to create analysis for driving business goals• Meet predetermined and assigned productivity targets and quality standardsBasic qualificationsEducation Qualification: Graduate in any disciplineWork Experience: 0 to 1 yearsCommunication Skills- Excellent communication skills (written and spoken) in English languageAbility to handle and interpret large sets of dataDemonstrated ability to work in a team in a very dynamic environmentPreferred qualificationsDemonstrated problem solving and analytical skillsProven ability to work productively and efficiently in an independent settingProven ability to clearly communicate with managers and associates at all levelsGlobal perspective and solid understanding of business objectivesExcellent attention to detail and work with the highest level of accuracyAdditional Information:Shifts: Rotational (it is a 24*7 shift environment and shifts are rotational - changes every 3-4 months')Weekly Off: Rotational two- consecutive day off (it is a 5-day working week with 2 consecutive days off. The off days changes every 3-4 months)***Please note that this role requires you to work from home and you need to mandatory be residing in any of the below states.Karnataka, Tamil Nadu, Andhra Pradesh, Telangana, Maharashtra, Delhi, Uttar Pradesh, West Bengal, Rajasthan, Punjab, Kerala
Design, build, and maintain data infrastructure for both production and internal researchResponsibilities:Design, build, and maintain data infrastructure for both production and internal researchDesign platform and tools to facilitate researchAdminister and maintain computing clusterMaintain production job schedulerSetup and Maintain authentication systems for API'sInterfacing with data vendor APIJob Profile:2+ Years of job-related experience and Bachelor's, Master's in Computer Science or equivalent experienceProficiency within C++ or PythonBasic DevOps skillsGood experience in MongoDB, Cassandra, KafkaBroad experience in overall system design and implementationAbility to design scalable systemsAn understanding of domain modeling and fluent interfaceExperience applying design patterns in concurrency scenariosFamiliarity with Web technologies (HTML, CSS, DOM, JavaScript, and SVG) and web standards (HTML5)Proven experience in designing persistence and caching models using both SQL and NoSQL (MongoDB)Excellent communication and collaboration skills
Job Profile:Bachelors Degree in Computer Science or related field requiredMinimum 2 years experience designing and implementing time series forecasting.Minimum 2 years experience designing and implementing machine learning solutions including supervised and unsupervised models.Object oriented programming skills in one of Scala, Java, Python, C++.Strong knowledge and understanding of machine learning pipelines from standardization, normalization, clustering, modeling, scoring, validationTime series forecasting using regressions models and Recurrent Neural Networks (RNN) including LSTM .Common data science toolkits, such as NumPy Pandas scikit-learn Matplotlib etc.Deep learning frameworks such as PyTorch TensorFlowGood scripting and programming skillsProcessing, cleansing, and verifying the integrity of data used for analysisCreating automated anomaly detection systems and constant tracking of its performanceSQL and NoSQL databases such as PostgreSQL Cassandra MongoDB etc. is a plusPast history with AWS is a plusResponsibilities:Design machine learning systemsResearch and implement appropriate ML algorithms and toolsDevelop machine learning applications according to requirementsSelect appropriate datasets and data representation methodsTrain ML/AI algorithms and test them for accuracy, precision and recall.Perform statistical analysis and fine-tuning using test resultsTrain and retrain systems when necessaryExtend existing ML libraries and frameworks
Experience Required : 5 Years +Job Type : FTENumber of positions : MultipleLocation : GSPANN Location (Delhi/NCR), Pune, HyderabadTechnical Skill Requirements :Node with AWS, (S3, EC2, Lambda) Cloud Formation (or terraform), TypescriptGood to have: RDS) OR MongoDB, PythonRole and ResponsibilitiesManaging the complete software development process from conception to deploymentMaintaining and upgrading the software following deploymentManaging the end-to-end life cycle to produce software and application.Overseeing and guiding the analyzing, writing, building, and deployment of softwareOverseeing the automated testing and providing feedback to management during the development processModifying and testing changes to previously developed programsRequired Skills5+ years of experience in developing enterprise level applications, using NodeJS, CSS, HTML & AWS with (S3, EC2, Lambda) Cloud Formation (or terraform), TypescriptExperience working with AWS (lambdas, Dynamo DB)Worked on Rest APIExcellent verbal and written communication and collaboration skills to effectively communicate with both business and technical teams.Comfortable working in a fast-paced, result-oriented environment.
Hi,Greetings from GSPANN Technologies.We are looking for Associate AdminJob Role- Associate AdminExperience - 1+ Year/ fresherJob Type- FulltimeLocation: Pune, Gurgaon, NoidaSkill Requirements Diploma in Travel Industry or graduate (B.COM); additional qualifications in Office Administration are a plus Proficiency in MS Office (Word, Excel, PowerPoint) Strong organizational and multitasking skills Excellent verbal and written communication skills Ability to work independently and as part of a team Attention to detail and problem-solving skills Positive attitude and willingness to learnRole and Responsibilities Assist in scheduling meetings and events Manage office supplies and inventory Maintain and update internal databases Handle incoming and outgoing mail Prepare and format documents and reports Answer and direct phone calls and emails Support the team with clerical tasks as needed Help organize and maintain office common areas Assist in coordinating travel arrangements
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