Key job responsibilitiesThe Associate has to watch several hundred videos in a shift and provide responses by following goals on accuracy (quality), speed (productivity) and right / acceptable practices. Associates are required to take breaks at the pre-defined slots and ensure 6.8 to 7 hours time per day is spent to answer the videos. Associates who are hired to work from home should maintain (1) dedicated workspace i.e., table, chair & sufficient lighting (2) workspace / work related data shouldn't be accessed by anyone other than employeeThe candidate is expected to demonstrate:• Willingness to work in Non-tech role for contract duration of 6 months (FTE Contract - Amazon payroll)• Ability to audit image/video/text based Jobs• Ability to identify details from blurry, less sharp videos and provide correct response. Requires high level of attention & focus on screen• Willingness to work on incremental targets/goals on quality & productivity• Fast Pace of implementation & consistent performance• Ability to work in rotational shifts (including night shifts), remote teams and exceptionally good team player• Readiness to come to office for few days (when required, applicable for associates working from home)• Willing to switch ON laptop camera while on virtual meetings.

Job descriptionTech Mahindra Ltd Hiring Fresher for Australian Chat ProcessRoles and Responsibilities :Resolve customer issues and complaints efficiently while maintaining a positive and empathetic attitude. Escalate complex issues to senior representatives or appropriate departments when necessary.Build rapport with customers to create a seamless customer experience across all your interactions.Provide information about products and services and guide customers through various processes.Meet or exceed performance metrics related to Sales target, response time, eNPS , resolution time, customer satisfaction.Stay updated on product knowledge and any changes in company policies or proceduresDrive upselling and cross-selling initiatives where applicable.Required profileAny Undergraduate or Graduate with prior sales experience or freshers with good communication skillsPrevious experience in Sales chat or service Chat process would be preferredTarget driven mindset with the focus on resultsAdaptable to changes in processes and targetsShould be flexible to work in 24/7 shifts 5 days a week.Excellent verbal and written communication skills.Perks and Benefits-Cab Facility both ways [ Pick up and drop within Transport radius.Immense GrowthRole: Chat Support,Industry Type: BPM / BPO,Department: Customer Success, Service & Operations,Employment Type: Full Time, PermanentRole Category: Non VoiceEducationUG: Graduation Not Required

Job description Support to school teachers on site support to school teachers to conduct msl activities communication with school liaison with the school principal and Role: TPA Executive,Industry Type: NGO / Social Services / Industry Associations,Department: Healthcare & Life Sciences,Employment Type: Full Time, PermanentRole Category: Health InformaticsEducationUG: Any GraduatePG: Any PostgraduateKey Skills:Medical Science LiaisonsMSL Coordinatorengagement planning

Job SummaryTitle: Systems Administrator Windows and VMware Job Description: We are seeking a skilled Systems Administrator with expertise in PowerShell scripting, Windows Server administration, and VMware virtualization technologies. The ideal candidate will play a crucial role in maintaining and optimizing our organization's Windows based infrastructure and VMware environment. Responsibilities: Develop and maintain PowerShell scripts for automation of routine tasks. Implement scripting solutions to enhance system monitoring, logging, and reporting. Streamline system administration processes through efficient scripting practices. Demonstrated experience in PowerShell scripting for system automation. Develop and maintain PowerShell scripts for automating the application packaging and deployment processes. Package, test, and deploy software applications for Windows operating systems using PowerShell scripting. Proven experience in application packaging and deployment, with a focus on PowerShell scripting. Implement scripting solutions to streamline repetitive tasks and improve efficiency. Manage and maintain VMware vSphere infrastructure. Create, configure, and optimize virtual machines in VMware environments. Strong understanding of Windows operating systems and software deployment methodologies. Package, test, and deploy software applications for Windows operating systems using PowerShell scripting. Proactively identify and address potential system bottlenecks. Install, configure, and maintain Windows Server operating systems. Troubleshoot and resolve issues related to Windows Server environments. Proficient in PowerShell scripting for automation and task execution. Collaborate with application owners, IT support teams, and other stakeholders to gather requirements and address concerns. Provide technical support and guidance to end users and IT teams during the deployment process Strong understanding of Windows Server operating systems. In depth knowledge of VMware vSphere and virtualization concepts. Familiarity with networking, storage, and security principles in Windows environments. Hands on experience with VMware vSphere and virtualization technologies. Implement scripting solutions to enhance system monitoring, logging, and reporting. Streamline system administration processes through efficient scripting practices. VMware Virtualization: Windows Server Administration: Install, configure, and maintain Windows Server operating systems. Perform regular system updates, patches, and ensure system security. Troubleshoot and resolve issues related to Windows Server environments. Implement monitoring solutions for Windows servers and VMware infrastructure. Analyze system performance and implement optimizations for resource utilization. Proactively identify and address potential system bottlenecks. Documentation: Maintain up to date documentation for system configurations, procedures, and troubleshooting guides. Collaborate with the team to create and update knowledge base articles. Education: Bachelor's degree in Computer Science, Information Technology, or related field. Skills: Certifications: Relevant certifications such as Microsoft Certified: Windows Server, VMware Certified Professional (VCP), or equivalent certifications are a plus. Communication: Excellent communication and collaboration skills. Ability to work effectively in a team oriented environment. .

Job Description:Designation: Service Desk Technician(International Voice process)Band: U1 & U2Mode: Work from Office Type: Full time Shifts: Rotational shifts/rotational week offs2 way cab providedWork location: Hyderabad Fresher Salary: 2.5pa Experience Salary: 3Lpa - 6Lpa(based on your experience and last ctc)Roles & Responsibilities❑Responsible for responding to customer requests, including but not limited to, answering calls via a phone queue, customer emails, chat support requests and providing after hours on call support for troubleshooting technical issues.❑Support end-user devices/peripherals, including but not limited to computer hardware, operating systems, communications, software applications, data processing and security.❑Support activities include supporting end-users accepting IT break-fix requests from customers across multiple entry points, providing IT break/fix issue resolution or escalation of the issue to the appropriate team.❑First line help desk; resolve basic level 1 and some level 2 issues including remotely troubleshooting issues relating to hardware and software (typically Windows, Mac OS, Apple, Google for Work, Android Phone Support, MDM, Air Watch etc.)❑Exposure to retail industry devices such as Point-of-Sale devices, Zebra devices, switches, routers, printers, other store equipment devices is preferred.Eligibility Criteria:Excellent CommunicationFresher/ ExperienceRelevant Exp would be an added advantageAny graduate can applyimmediate joiners requiredcandidates should be flexible to work in 24/7 Rotational shiftsThanks & RegardsShilpa Seggyam

*** Candidates should be ready to do either "Work from Office" or "Work from Home" according to the business requirement***Pune office location:Amazon Development Centre (India) Private Limited, 1st, 2nd, 3rd & 4th Floor, Building R3- Gera Commerzone,Sy.No.65/1,65/2 & 65/3, Kharadi Village,Haveli Taluka Pune, Maharashtra 411014**Pan card is mandatory for attending interview**Interview Process:Level 1: Assessment Test (Written Versant Online test)Level 2: Final Virtual InterviewKey responsibilities:This team enables automation at Amazon Robotics Fulfillment centers. This team serves Amazon Internal Fulfillment Technologies & Robotics teams by enabling automation, which includes real-time & offline (image/video) data auditing services. One of the key contributions of this team is supporting the fulfillment centers in maintaining inventory accuracy.An Associate in this role is required to watch the video of the stowing action at a fulfillment center, understand it thoroughly and make best use of human judgement in combination with the tools and resources to indicate the activity captured in the video. They are expected to verify or mark the location of product through a tool while maintaining highest level of accuracy. This process helps in maintaining the fulfillment center's stow quality. This is an operational role. Under general supervision, the Associate performs precise and thorough video/image audits with high degree of accuracy and speed, thus aiding defect reduction.Key job responsibilitiesThe Associate has to watch several hundred videos in a shift and provide responses by following goals on accuracy (quality), speed (productivity) and right / acceptable practices. Associates are required to take breaks at the pre-defined slots and ensure 6.8 to 7 hours' time per day is spent to answer the videos. Associates who are hired to work from home should maintain (1) dedicated workspace i.e., table, chair & sufficient lighting (2) workspace / work related data shouldn't be accessed by anyone other than employeeThe candidate is expected to demonstrate:* Willingness to work in Non-tech role for contract duration of 6 months* Ability to audit image/video/text based Jobs* Ability to identify details from blurry, less sharp videos and provide correct response. Requires high level of attention & focus on screen* Willingness to work on incremental targets/goals on quality & productivity* Fast Pace of implementation & consistent performance* Ability to work in rotational shifts (including night shifts), remote teams and exceptionally good team player* Readiness to come to office for few days (when required, applicable for associates working from home)* Willing to switch ON laptop camera while on virtual meetings.A day in the lifeAssociates work in 24x7 environment with rotational shifts. Associates would be working in a 9 hour shift, including pre-scheduled breaks. The shift timings would be subject to change every 3-4 months or as per business requirement. In case associate is working in night shift, night shift allowance will be provided as per applicable Amazon's work policy.Weekly Offs: Rotational two-consecutive day off (it is a 5-day working week with 2 consecutive days off, not necessarily Saturday and Sunday) or as per business discretion.About the teamData Auditing Operations team provides human support to Amazon Fulfillment facilities with goal of enabling hands-free active stowing through visual audits on videos/images. Videos with brief duration (typically between 15 and 20seconds) are sent to Operations Team for humans to audit them with information on products being stored at fulfilment centers. For business use, these videos must be thoroughly reviewed and audited using best human judgement. The effectiveness of automated process will be increased by using videos that Associates have audited. This process helps maintaining stow quality at fulfillment center and Associate will be further evaluated for performance improvements/coaching.Basic qualificationsBachelor's degreePreferred qualificationsWork a flexible schedule/shift/work area, including weekends, nights, and/or holidays

Locations Available: Andhra Pradesh, Telangana, Karnataka, Tamilnadu, Maharashtra, Uttar Pradesh, Delhi, Punjab, Rajasthan, Kerala, West BengalCTC: 4.62 LPA (Non Negotiable)*This is work from Home based, for 12 months contract on Amazon payroll.About Amazon India Development Centers:Amazon India Development Center (AIDC) started in Bangalore in 2004 followed by centers in Bangalore (2005) and Chennai (2006). The vision was to utilize the top talent available in India to drive our global business growth. Today, AIDC builds, supports, tests and manages technology, products & services which support millions of Amazon customers worldwide.About the Team:At Amazon, we believe that every day is still Day One. We are striving to be Earth's Best Employer and to get there, we need exceptionally talented, bright, and driven people. Amazons MyHR Live Support team is seeking customer-focused professionals who thrive in a dynamic contact center environment.Do you excel at real-time communication, problem-solving, and delivering exceptional customer service? The MyHR Live Support Team operates a state-of-the-art contact center, caring for 1.5 million Amazonians worldwide by assisting them with their HR needs. Our organization delivers best-in-class HR support to Amazon employees, applicants, and candidates globally. We specialize in topics related to time-off, employee relocations, offboarding processes, employment verification, benefits, bereavement support, and comprehensive pay and compensation services.As an HR Contact Center Professional, you will be at the forefront of our customer service operations, primarily handling live phone calls and/or chats. You are someone who is skilled at building positive relationships with employees through empathetic and effective communication. You are approachable and able to handle sensitive situations with tact and diplomacy in real-time. You pride yourself on maintaining high ethical standards and confidentiality when dealing with sensitive employee information, conflicts of interest, and compliance issues.You thrive in a fast-paced contact center environment, using your critical thinking and fact-finding skills to resolve issues efficiently. You excel at managing multiple tasks, priorities, and deadlines while maintaining a high level of customer satisfaction. You are adaptable and open to change, quickly adjusting to new policies, technologies, and industry trends.Key Job ResponsibilitiesAmazons MyHR Live Support team is comprised of HR Contact Center Professionals supporting Amazon employees globally within multiple languages, with services 24 hours a day, 7 days a week in some countries.As a MyHR Live Support Advisor, your primary responsibilities will be:Handle a high volume of live contacts, primarily through phone calls and potentially chats, taking ownership in ensuring each interaction is resolved with a high degree of problem-solving and customer obsession.Resolve inquiries holistically by referring to available documentation such as frequently asked questions, knowledge base articles, and standard operating procedures escalate when these cannot be resolved.Build customer trust through empathetic, personalized conversations by assessing and adjusting resolution plans to each employee's changing needs during live interactions.Respond promptly to employees' urgent issues, ensuring the right communication and documentation occurs, even when information is limited.Use high judgment, critical thinking, and rationale to balance process adherence with employees' needs, analyzing and deciding on resolutions for their requests in real-time.Consistently consult and collaborate with partner teams on process changes to resolve cross-functional issues and improve policies.Maintain high performance metrics in areas such as contact handling time, first-contact resolution, and customer satisfaction scores.Adhere to set schedules, including timed breaks and lunches, to ensure consistent coverage and support for our 24/7 contact center operations.Demonstrate flexibility in working various shifts, including evenings, weekends, and overnight shifts, to support our global workforce across different time zones.This role requires excellent multitasking abilities, strong verbal and written communication skills, and the ability to thrive in a fast-paced contact center environment. If you're passionate about delivering exceptional customer service through live interactions and are ready to make a difference in people's lives, we want to hear from you!Basic QualificationsMust have Bachelor's Degree or Masters degree0-10+ years experience in contact center, customer service, human resources or equivalent experience.Fluent communication and writing skills in English (+85%).Schedule flexibility (support a 24x7 operations).Internet connection before joining date with a speed range of 50-100 MbpsPreferred Qualifications5+ years experience in contact center, customer service, human resources or equivalent experience.Basic US legislation Leave of Absence and Accommodations knowledge.Knowledge of US federal and state leave and disability laws.Experience in providing consultation and guidance on human resources, benefits, or complex employee matters.Experience dealing with customers and exceptional use of empathy skills.Proven ability to adjust to constantly changing workloads and manage customer contacts in a fast pace environment.Ability to manage confidential and sensitive employee information and adhere to strict data privacy standards.Detail oriented with ability to analyze, problem solve, organize and manage multiple priorities.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information.Domestic Relocation Provided: NoShifts: Nigh Shifts (it is a 24*7 shift environment and shifts are rotational, changes every 3-4 months)Weekly Off: Rotational two consecutive day off (it is a 5-day working week with 2 consecutive days off. The off days may change every 3-4 months)Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Role:Human Resources - OtherSalary: 1-4.5 Lacs P.A.Industry:IT Services & ConsultingDepartmentHuman ResourcesRole CategoryHuman Resources - OtherEmployment Type:Full Time, Temporary/Contractual

Amazon is hiring For SEPO Level 2 (Work From Home)About the teamThe mission of Shopping Experience Protection Operations is to build trust with all its Customers & Partners - Buyers, Brands, Vendors, Sellers, and Employees - in reality and perception. Scaling through technology, analytics & science and inverting the curve on headcount & cost growth. Being a center of excellence that develops technology, science, and processes to achieve our goals in a fashion that is scalable, decoupled and easily leveraged across Amazon and externally.Selling partner risk operations investigator will be responsible for a wide range of duties related to the investigation and Elimination of online ecommerce risk. They will have experience in the ecommerce payments space, previous trust and safety experience and experience succeeding in a customer-driven workplace. Investigators will be analytical and capable of succeeding in a fast-paced team environment.These Investigator position relies on excellent judgment to plan and accomplish goals and will work under very limited supervision of the Manager. Excellent individual problem-solving and analytical skills are used to authenticate customers and complex transactions. Nearly all decisions are expected to be made independently with little to no guidance and a high degree of accuracy.SPRO Investigator will be required to engage in frequent written and verbal communication with department management, risk analysts, risk engineers, other company associates and third-parties to accomplish goals. They may also be required to contact customers by phone. Productivity and quality assurance will be evaluated along with the overall contribution to the development of the department.Key job responsibilitiesThis includes, but is not limited to:• Researches and evaluates facts surrounding seller transactions• Takes appropriate action on investigated transactions based on established standard operation procedure and tools• Documents their actions by providing detailed annotations• Communicates with external customers via phone or email during the investigation process• Communicates with internal customers and peers in person, via email, annotations and phone during and following the investigation process• Understand the issue and make best use of the available resources to resolve it• Systematically escalate problems or variance in the information to the relevant owners/ teams according to processes and standard• Communicate with internal and external stakeholders• Understand performance metrics to create analysis for driving business goals• Meet predetermined and assigned productivity targets and quality standardsBasic qualificationsEducation Qualification: Graduate in any disciplineWork Experience: 0 to 1 yearsCommunication Skills- Excellent communication skills (written and spoken) in English languageAbility to handle and interpret large sets of dataDemonstrated ability to work in a team in a very dynamic environmentPreferred qualificationsDemonstrated problem solving and analytical skillsProven ability to work productively and efficiently in an independent settingProven ability to clearly communicate with managers and associates at all levelsGlobal perspective and solid understanding of business objectivesExcellent attention to detail and work with the highest level of accuracyAdditional Information:Shifts: Rotational (it is a 24*7 shift environment and shifts are rotational - changes every 3-4 months')Weekly Off: Rotational two- consecutive day off (it is a 5-day working week with 2 consecutive days off. The off days changes every 3-4 months)***Please note that this role requires you to work from home and you need to mandatory be residing in any of the below states.Karnataka, Tamil Nadu, Andhra Pradesh, Telangana, Maharashtra, Delhi, Uttar Pradesh, West Bengal, Rajasthan, Punjab, Kerala

Design, build, and maintain data infrastructure for both production and internal researchResponsibilities:Design, build, and maintain data infrastructure for both production and internal researchDesign platform and tools to facilitate researchAdminister and maintain computing clusterMaintain production job schedulerSetup and Maintain authentication systems for API'sInterfacing with data vendor APIJob Profile:2+ Years of job-related experience and Bachelor's, Master's in Computer Science or equivalent experienceProficiency within C++ or PythonBasic DevOps skillsGood experience in MongoDB, Cassandra, KafkaBroad experience in overall system design and implementationAbility to design scalable systemsAn understanding of domain modeling and fluent interfaceExperience applying design patterns in concurrency scenariosFamiliarity with Web technologies (HTML, CSS, DOM, JavaScript, and SVG) and web standards (HTML5)Proven experience in designing persistence and caching models using both SQL and NoSQL (MongoDB)Excellent communication and collaboration skills

Job Profile:Bachelors Degree in Computer Science or related field requiredMinimum 2 years experience designing and implementing time series forecasting.Minimum 2 years experience designing and implementing machine learning solutions including supervised and unsupervised models.Object oriented programming skills in one of Scala, Java, Python, C++.Strong knowledge and understanding of machine learning pipelines from standardization, normalization, clustering, modeling, scoring, validationTime series forecasting using regressions models and Recurrent Neural Networks (RNN) including LSTM .Common data science toolkits, such as NumPy Pandas scikit-learn Matplotlib etc.Deep learning frameworks such as PyTorch TensorFlowGood scripting and programming skillsProcessing, cleansing, and verifying the integrity of data used for analysisCreating automated anomaly detection systems and constant tracking of its performanceSQL and NoSQL databases such as PostgreSQL Cassandra MongoDB etc. is a plusPast history with AWS is a plusResponsibilities:Design machine learning systemsResearch and implement appropriate ML algorithms and toolsDevelop machine learning applications according to requirementsSelect appropriate datasets and data representation methodsTrain ML/AI algorithms and test them for accuracy, precision and recall.Perform statistical analysis and fine-tuning using test resultsTrain and retrain systems when necessaryExtend existing ML libraries and frameworks